Helen holds a degree in Banking, Insurance and Finance, is an Associate of the Chartered Institute of Bankers and holds a post graduate certificate in post compulsory education. Sponsored by NatWest at University, Helen worked as a manager in Natwest dealing with SMEs as a relationship manager and from the bank’s credit risk view point.

Prior to leaving banking, Helen held a number of management roles including heading up the Newbury and West Berkshire customer service branch linking. Helen moved on from banking in 2003 to find more flexible employment in financial education until combining this role with that of her directorship at Jonesthefone since 2009.